Netify Privacy Policy

Last Updated: January 01, 2026

Compliance: UK Data (Use and Access) Act 2025

Welcome to Netify. We are committed to protecting your personal data while helping you navigate the complex landscape of SD-WAN, SASE, and network procurement. This Privacy Notice describes how Netify Group Limited ('we', 'us', or 'our') collects, stores, and processes your personal information when you use our services.

This policy reflects our obligations under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

1. Who We Are & Our Role

Netify Group Limited operates a marketplace and procurement platform designed to assist businesses in sourcing network and security solutions. For the purpose of applicable data protection laws, we are the Data Controller of your personal information.

  • Registered Office: Office 007, 30 Crown Rd, Norwich NR1 3DT, UK.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services. The types of information we collect include:

A. Personal Data You Provide

  • Identity & Contact Data: Names, phone numbers, email addresses, and job titles.
  • Account Data: Passwords and contact preferences provided when registering for our RFP Builder.
  • Project Context: Information regarding your business requirements which may inadvertently contain personal identifiers.

B. Information Automatically Collected

When you visit, use, or navigate our Services, we automatically collect certain computer and device data. This information does not reveal your specific identity but may include:

  • Device Data: IP address, browser and device characteristics, operating system, and language preferences.
  • Usage Data: Information about how and when you use our Services, referring URLs, and device location.

Note on Minors: We do not knowingly collect data from or market to children under 18 years of age.

3. How We Use Your Information

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically, within our Marketplace and RFP Builder, we use your data to:

  • Facilitate Services: Deliver the requested services to you, such as generating RFP reports or vendor comparison matrices.
  • Administrative Support: Respond to your inquiries, solve potential issues, and send you administrative information.
  • Security: Maintain the security and operation of our Services and prevent fraudulent activities.
  • Marketing: Send you marketing and promotional communications in accordance with your preferences.

4. Legal Bases for Processing

We rely on valid legal bases to process your personal information.

  • Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose.
  • Performance of a Contract: Processing is necessary to fulfill our contractual obligations to you (e.g., providing access to the RFP tool).
  • Legitimate Interests: We may process your information when reasonably necessary to achieve our legitimate business interests.
  • Recognised Legitimate Interests (2026 Update): Under the Data (Use and Access) Act 2025, we rely on "Recognised Legitimate Interests" for purposes such as network security and fraud prevention, which helps us protect the integrity of our marketplace.

5. Sharing Your Data & Vendor Interaction

We share information only in specific situations and with specific categories of third parties.

Marketplace Privacy Promise

Unlike standard lead generation sites, we respect your control. We do not sell your contact data to vendors instantly. We share your personal details with network vendors (e.g., BT, Masergy, Cato Networks) only when you explicitly request an introduction, invite them to bid on your RFP, or book a demo.

General Disclosures

  • Service Providers: We may share data with third-party vendors (e.g., hosting, analytics, CRM) who perform services for us or on our behalf. They are contractually obligated to protect your data.
  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
  • Affiliates: We may share your information with our affiliates, who will be required to honor this Privacy Notice.

6. International Data Transfers

Our servers are located in the United Kingdom. However, your information may be transferred to and processed in countries other than your own, including the United States.

We have implemented measures to protect your personal information, including using Standard Contractual Clauses for transfers between us and our third-party providers. This ensures recipients protect data originating from the UK/EEA in accordance with European data protection laws.

7. Data Security & Retention

Security: We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

Retention: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. Generally, we retain personal data for active accounts, or up to 1 year after business needs cease.

8. Your Rights (2026 Updates)

Depending on your location, you have rights regarding your personal information, including the right to access, rectify, or delete your data.

New "Complaint First" Protocol (2026)

Under the Data (Use and Access) Act 2025, if you have a concern about how we handle your data, you must contact us first to attempt to resolve the issue before complaining to the Information Commission (formerly ICO).

  1. Submit a Request: Contact us at support@netify.com. We will consider and act upon any request in accordance with applicable data protection laws.
  2. Verification: We may need to verify your identity before processing your request.
  3. Reasonable Search: Please note that for Subject Access Requests (SARs), we are entitled to conduct a "reasonable and proportionate" search for your data.

9. Cookies & Tracking

We use cookies and similar tracking technologies to access or store information. These help us maintain security, save your preferences, and improve our Service.

You can usually choose to set your browser to remove or reject cookies. However, this may affect certain features of our Services. For more details, please refer to our Cookie Policy.

10. Contact Us

If you have questions or comments about this notice, you may contact us by post or email:

Netify Group Limited
Office 007, 30 Crown Rd
Norwich, NR1 3DT
United Kingdom

Email: support@netify.com