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BT Global Services SD WAN & Cybersecurity Solutions

Company Type & Location:Managed Service Provider  |  UK  |  Europe  |  North America  |  Asia  |  Australia
Tags & Search Filters:SD WAN  |  XDR  |  CASB  |  Co-managed SD WAN servicesand 31 more tags  |  Internet leased line  |  SASE Cybersecurity  |  Managed SD WAN services  |  MDR  |  FWaaS  |  SWG  |  Security MSP  |  MPLS  |  End point protection  |  File analysis  |  IT vendor risk management tools  |  Insider risk management  |  IoT security  |  Vulnerability assessment  |  Security and compliance  |  Mobile threat defence  |  Enterprise wired and wireless LAN infrastructure  |  SIEM  |  Security service edge  |  Cloud workload protection  |  Identity governance, access management  |  Managed security  |  Integrations  |  Analytics  |  Network firewalls  |  WAN Edge infrastructure  |  Reporting and statistics (SD WAN)  |  On-premises/Private cloud  |  SaaS  |  Compliance reporting  |  Dedicated Internet Access

Netify have worked with BT since 2011 across their connectivity products and managed services. The BT capability should be considered for underlay when partnering with an SD WAN vendor or for standard MSP requirements.

BT Global Services SD WAN & Cybersecurity Solutions
Summary

BT SD WAN and Cybersecurity Solution: Comparisons, Review, Benefits, Use Cases, Pros & Cons

Author: Netify Research Team

If you have questions about BT and how their capability is aligned to your needs, email the Netify research team. UK: uk@netify.co.uk North America: northamerica@netify.com

(Please use the UK email for ROW - Rest of the World - questions or enquiries)

Resources and Downloadable Content

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Review

Netify Review

BT is recommended for all SME and large corporate UK clients, however their Global Services products are typically bought by large multi-national companies. The large size of BT often creates unnecessary bureaucracy and process which can be detrimental for some businesses. Netify would recommend considering BT for underlay with added services from integrators in some instances. 

Worldwide coverage is offered via BT’s global IP backbone, with PoPs situated in 198 countries, recently even in hard to reach areas such as China. Their SD WAN offering is based primarily on hardware from Cisco Viptela or Meraki, but also offers solutions from other vendors, giving clients a wide range of choice. The company also have a strong managed services offering, with experience working with government, military and emergency services. 

BT have a strong mobile capability due to their acquisition of mobile phone network provider EE in 2016. They leverage 4G and 5G LTE capabilities with connectivity speeds of up to 10Gbps. 

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About

About BT

BT Group (formerly British Telecom) is the UK largest provider of broadband, fixed line and mobile services. BT as it stands today was founded in 1981 and its headquarters are in London, United Kingdom. BT is a multinational telecommunications company that operates in around 180 countries providing enterprise mobility, unified communications, connectivity, IP and security solutions as well as managed services. 

vendors

Who does BT use for SD WAN?

Netify have listed the SD WAN and SASE security vendors used by BT.

Filter by tag, location, and service type:
(Select any number of tags)

UKEuropeNorth AmericaAsiaAustraliaSD WANXDRCASBCo-managed SD WAN servicesInternet leased lineSASE CybersecurityManaged SD WAN servicesMDRFWaaSSWGSecurity MSPMPLSEnd point protectionFile analysisIT vendor risk management toolsInsider risk managementIoT securityVulnerability assessmentSecurity and complianceMobile threat defenceEnterprise wired and wireless LAN infrastructureSIEMSecurity service edgeCloud workload protectionIdentity governance, access managementManaged securityIntegrationsAnalyticsNetwork firewallsWAN Edge infrastructureReporting and statistics (SD WAN)On-premises/Private cloudSaaSCompliance reportingDedicated Internet Access

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See all BT Global Services SD WAN & Cybersecurity Solutions Vendors

Pros & Cons

What are the pros and cons of BT SD WAN & SASE Cybersecurity?

List of the pros and cons associated with BT SD WAN and SASE security.

Pros

  • Offer a hybrid WAN solution with 4G LTE backup provided by BT’s acquisition of EE - Halo for Business.
  • BT are the UK’s largest fixed line, mobile service (EE) and broadband provider. They offer BT Global Services, leveraging their global IP backbone. 
  • Offers connectivity to China through a joint venture called BT China Communications and provides SD WAN, MPLS, VPN, IP and internet service provider (ISP) services in this area. 
  • Offers internet services in over 90 countries, via partnerships with 225 direct ISP partners. 
  • Has good partnerships with Cisco Viptela and Cisco Meraki - strong offering in this area. 

Cons

  • Customers report that BT have retained their legacy processes associated with MPLS which may mean some of the agility is lost when dealing with complex or faster change requests. 
  • Do not offer co-managed or DIY services for any of their vendor partners. 
  • BT’s global internet coverage is not as comprehensive as their MPLS coverage. Because of this they rely heavily on ISP partners to extend their internet coverage, complicating the network by involving third-party businesses. 
Comparison

Comparison: BT vs Verizon SD WAN & security

Consider the points below to compare BT vs Verizon SD WAN and SASE security.

BT

  • BT can focus on small/medium enterprises as well as large corporations. 
  • BT have a higher PoP density across the UK. 
  • Does not offer co-managed SD WAN.
  • No DIY offering.
  • Does not offer full SASE.

Verizon

  • Focuses more on the large enterprise market.
  • Higher PoP density across the Americas.
  • Offers co-managed SD WAN.
  • No DIY offering.
  • Offers a full SASE solution.

Similar Service Providers

Top 3 similar SD WAN Service Providers

Click the service provider logo to find out more about each respective SD WAN solution.

SD WAN

What is the BT SD WAN Solution?

BT offer fully managed SD WAN services (See, What is the BT managed, co-managed and DIY services solution?) based on hardware from their vendor partners (See, Which vendors do BT support?). They have especially strong partnerships with Cisco Viptela and Cisco Meraki, and offer managed cloud security from Zscaler and Cisco Umbrella (See, How does BT access cloud vendors?).

Configuration-Based Key Features:

  • BT and Cisco Viptela: BT have a strong partnership with Viptela which is aimed at those with more complex network requirements and allows clients to upgrade existing Cisco routers. The offering includes granular security features (See, What is the BT SASE security solution?) And path selection which is good for data-heavy applications. For more information on Cisco Viptela, see our vendor listing here.  
  • BT and Cisco Meraki: BT’s offering using Meraki hardware is a good option for clients looking for a straightforward WiFi, WAN or LAN network service, with the ability to either replace legacy equipment or layer it on top. For more information on Cisco Meraki, see our vendor listing here. 
  • Dedicated Internet Access (DIA): Provided via a BTnet leased line which sends and receives large data files and runs bandwidth-hungry applications such as Azure and Office 365. Smaller businesses can use BTnet Express which offers speeds of up to 50Mbps, whilst keeping a fixed price; and for larger businesses BT Internet Connect Global offers internet access services for sites located worldwide. 
  • Ethernet virtual private network (VPN): Connects into BT’s global network via a local PoP. Physical connectivity is created using access circuits, which can be either superfast, a generic Ethernet Access; or fibre or copper, which is Ethernet in the first mile. A range of resilience options are also available. Ethernet VPN can support IPv6, multi-cast and non-IP legacy technology. 
  • IP VPN: IP Connect is BT’s IP VPN solution, which allows clients to connect sites on a regional, national or global scale using a single IP VPN. It also has the capability to converge video, voice and data applications onto one IP network. 
  • Global Internet Backbone: Offers PoPs in various locations worldwide, including in China. 

Security-Based Key Features:

  • Cyber Security: BT have 3,000 cyber security experts that monitor networks constantly, for businesses as well as government, military and emergency services. 
  • BT Cloud Security Architecture: BT Cloud Security helps to prevent data breaches and protects business-critical devices such as servers, desktops and laptops. The service can integrate with existing set-ups and is provided via partnerships with cloud security providers (See, How does BT access cloud vendors?). Currently BT are looking to update this architecture to a full SASE offering. 

Performance-Based Key Features:

  • Ethernet Virtual Connections (EVCs): Allow users to prioritise traffic by setting classes of service, whilst defining connectivity between sites which could be: hub and spoke; point-to-point; or any-to-any.  
  • 4G and 5G LTE from EE: Boast connectivity speeds up to 10Gbps. 
  • Network Function Virtualisation (NFV): BT’s NFV service offers security, routing, WAN optimisation and performance and has partnerships with two uCPE vendors. 
  • Virtual Network Functions (VNFs): Clients can bring their own VNF and deploy it from 33 NFV service nodes or uCPE devices. 
SASE

What is the BT SASE security solution?

BT currently do not offer a full SASE solution. Instead, they offer clients a suite of managed cybersecurity products and services designed to protect SD WAN networks, cloud environments and end users. 

  • Zero Trust Security: BT will design a network architecture with zero trust approach integrated, offering security solutions such as Network Access Control (NAC), Network Segmentation Solutions, Micro Segmentation and Managed PKI Solutions and Public Key Infrastructure. This offers clients a data-centric approach to security.
  • Managed Firewall Security: BT offer fully managed firewall solutions which are scalable to fit most business sizes and offer constant monitoring from BT’s global network of 16 Security Operations Centres (SOCs) and real-time scanning of inbound and outbound web traffic. 
  • Cloud Access Security Broker (CASB): BT offer Managed Cloud Application Security which is a managed CASB solution which offers users visibility into cloud usage. The service offers coverage for a majority of cloud providers, including Office 365, AWS, Salesforce and Azure. BT CASB also offers cloud Data Loss Prevention (DLP) to enforce policies which are based on a client’s content rules, real-time traffic analysis and cloud usage analytics (See, How does BT access cloud vendors?).
  • Cloud Security Consulting: BT offer consultation services for clients who are looking to migrate to the cloud. The service offers a security strategy and architecture tailored to a client’s business needs, with assessment of cloud implementation against industry standards. 
  • Managed Web Application Firewall (WAF): BT’s Managed WAF service is designed to protect against DDoS attacks, zero-day attacks and top 10 security risks using AI-based machine learning engines. This allows clients to deploy and access external and internal web applications with business application protection, bot threat mitigation, DDoS protection, machine learning and Man in the Browser (MitB). 
  • Managed Embedded Security Controls: BT allow clients to apply security protocol across their entire network, managed by BT’s SOC. The solution includes anti-virus, IPS, reporting, auditing and alerts and a secure portal for visibility. 
  • Direct Denial of Service (DDoS) Protection: BT offer managed cloud-based DDoS protection and mitigation, which is designed to filter Internet traffic and detect malicious requests which trigger the protection system to separate DDoS traffic from safe traffic. The service is subscription-based with a modular design allowing clients to select different levels of protection.
  • Threat Detection and Response: BT leverage their global SOC network, with threat intelligence derived from the BT global network. The solution is mapped to MITRE ATT&CK framework, which offers clients a standard response methodology for remediation of incidents. 
  • Security Incident and Event Management (SIEM): BT offer a fully managed SIEM service which leverages technology from their partners such as IBM QRadar. The service offers constant monitoring from BT security teams as well as help with configuration and deployment. Reports on system health and threat activity are generated for monitoring, aided by BT's SOC analysts. 
  • Cloud SIEM: BT also offer a Security Cloud SIEM service which is powered by their partnership with IBM QRadar. The solution includes collaborative threat intelligence, threat detection and incident response with access to the BT Cloud SIEM dashboard and constant monitoring from BT’s network of SOCs. 
  • Managed Azure Sentinel: BT offer installation and management support for Azure Sentinel platforms leveraging their global SOCs. This offers clients analysis of risk and threat landscapes, investigation and threat response and client dashboards that can be customised to suit business needs. 
  • Security Threat Intelligence: BT offer threat management which is designed to predict, detect and respond to security threats. The solution is powered by Eagle-i which is BT’s threat platform and it offers clients monitoring, analysis and response for security threats, intelligence-driven threat hunting and insights into vulnerabilities and mediation with quarterly industry sector analysis reports. 
  • Cyber Security Platform: BT’s Cyber Security Platform is a managed solution which is aimed at large global enterprises. It allows clients to correlate all security alerts, making them more manageable and helping to detect and mitigate threats.  
  • Managed Endpoint Security: BT offer managed endpoint security and protection which leverage an automated hunting engine with the capability to process large numbers of Indicators of Attack (IOA) decisions and can track active adversaries. The solution is constantly monitored and is built on a cloud native architecture. 
  • Managed Identity: BT will manage all user’s passwords, allowing appropriate secure access to applications. The solution leverages adaptive MFA, lifecycle management and advanced server access.
Funding

Funding Rounds

2008£0B
2018£0.48B
2021£2.2B
Cloud Vendors

How does BT access cloud vendors?

BT offers cloud connectivity to 8 major providers in 74 cities globally. BT has global partner agreements with Microsoft Azure and AWS. The third party cloud providers that BT supports are: Azure, Oracle, IBM, AWS, T-Systems, Salesforce and Equinix. BT offer hybrid, private and public cloud as well as colocation or telehousing in one of their 48 data centres. BT utilises 22 cloud enabled data centres to provide far reaching cloud coverage and all private clouds can be optionally deployed in a BT or own datacenter to ensure data sovereignty. BT’s partnership with Azure includes: BT Cloud Connect Azure, BT Cloud Connect Azure vWAN and BT Cloud Connect Azure Express Route. BT also offer Cisco One Cloud, Cisco Webex and Cloud Contact Next Generation (CCNG). 

Cloud Access

Cloud Access

Amazon Web Services25
Microsoft Azure30
Oracle Cloud22.5
IBM Cloud22.5
WAN Acceleration and Optimisation

Does BT offer WAN acceleration and optimisation?

Yes, BT leverages partners such as Cisco or Riverbed to utilise cloud based and software deployed technologies. Using a flexible ‘slow and grow’ model so clients only pay for what they use. BT Connect Intelligence Services can reduce bandwidth by 90%, provide 10x faster response for SaaS applications such as Salesforce and Office 365. BT also offer end user monitoring for office and home workers to provide full visibility of the network underlay and application landscape. BT WAN acceleration and optimisation is best applied through the use of Visibility-as-a-service (VaaS) and SaaS Accelerator in conjunction with each other. 

VaaS: Provides a clear view of end user experiences and application performance through a single portal. The VaaS portal centralises all network infrastructure to improve visibility of user issues, and enable decisions over reducing hardware or license costs, or show the impact network changes are having on the business. 

SaaS Accelerator for Home and Office: A collaborative fully managed solution by BT and Riverbed that can be delivered via cloud, data centre or ‘as-a-service’. Accessed through a single dashboard, it is best used alongside VaaS to identify poor performing SaaS applications that can then be optimised for the best end user experience. Leverages a secure and fully compatible software client that is tech and network agnostic so can be applied to SD WAN networks. Reduces bandwidth by up to 99%, improves the global UX of SaaS applications by up to 10x and accelerates businesses applications by 60x. 

Remote Users

How does BT support remote users?

BT offer their own remote access service that supports remote users through BT Cloud Work. The product provides collaboration and connectivity features to teleworkers such as screen/file sharing, HD video meetings and digital white boarding. It can also help ensure data privacy by centralising IT approved tools and applications amongst the workforce. Business critical voice calling utilises priority bandwidth usage to ensure optimal performance. The BT Cloud Work’s online portal can be used to monitor network performance and provides 24/7 service reporting. This is offered in three different packages: Basic, Connect and Collaborate. Remote access is also supported via overlay vendors such as Meraki and Viptela through their managed SD WAN services.

Managed, co-managed & DIY services

What is the BT managed, co-managed and DIY services solution? 

BT have a strong focus on managed SD WAN services. They offer clients their own dedicated management team with a project manager to help to set up and integrate the network. From then on clients have constant access to operations centres which monitor the network with the help of ITIL-accredited global network experts. Each solution is tailored to the individual business, which means that BT can cater for small to very large enterprises and have the ability to match new or pre-existing security policies. Finally, clients can access the BT dashboard which offers historic analytical data and real-time performance statistics for increased network visibility. They offer managed services in bundles from Cisco Viptela and Cisco Meraki. 

Services

BT Revenue from Managed Services Year on Year

2018£1.2B
2019£1.3B
2020£1.1B
Portal

What Reporting and Management is available via the BT Portal?

The BT portal provides end-to-end network visibility via a single dashboard. The fully managed solution supports monitoring and management from a single managed service desk in the UK that is manned 24/7. Reporting on historical events and real time performance is available via the BT portal. The management of application and network priority protocols can also be accessed. The VaaS solution provides a single portal for all network infrastructure to improve end-to-end visibility of user issues. 

Points of presence

Number of PoPs

BT32
Verizon917
GTT700
Service Level Agreement

What is the BT SLA?*

Installation:

Number of working days beyond Customer Committed Date (CCD)

Reduction in connection charges 

1-10 

5%

11-15

10%

16-20

15%

>20

20%

Network Connection:

 

UK Core Network Connection

Transatlantic Network Connection 

Service Availability 

100%

~

Network Latency 

≤20ms

≤95ms

*BT SLA is the SLA for BTnet dedicated leased line.

Frequently Asked Questions
Who does BT use for SD WAN?
What is the BT SD WAN architecture?
BT SD WAN Partners
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Deployments

Deployment Region

Europe, Middle East and Africa41%
Asia/Pacific29%
North America21%
Latin America9%
Proposition Focus

Proposition Focus

Features3
SASE/Security3
Cloud3
SD WAN3.8
Industries

Industry Coverage

Finance6%
Manufacturing42%
Services33%
Other19%
Focus

Other Focus

Remote users8
Simplicity4
Complex requirements8
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Geographic

Geographic Focus

EMEA50
APAC30
Americas20

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