Zscaler SSE & SASE Review | Netify Marketplace
SSE · SASE · Zero Trust

Zscaler SSE & SASE Review

Zscaler is a cloud-native cybersecurity company headquartered in San Jose, California, and listed on Nasdaq (ZS). Founded in 2007, Zscaler operates the Zero Trust Exchange — the world's largest inline cloud security platform, distributed across 160+ data centres globally. Unlike vendors that bolt security onto network hardware, Zscaler was built exclusively as a cloud proxy, inspecting all traffic — including encrypted SSL — without on-premises appliances. The platform is primarily positioned as a Security Service Edge (SSE) solution with SD-WAN delivered via third-party vendor integrations. Zscaler is best suited to large enterprises with distributed workforces, complex compliance requirements, and existing investment in cloud-first infrastructure.

SSE Market Leader
160+ Global DCs
Zero Trust Exchange
San Jose, CA

Quick Facts — Zscaler

CategoryDetail
Full company nameZscaler, Inc.
HeadquartersSan Jose, California, USA
Founded2007
Primary productZero Trust Exchange (SSE platform)
ArchitectureCloud-native (proxy-based, no on-premises appliances)
Global data centres160+ (as of 2025)
UK presenceLondon (EMEA HQ, The Royal Exchange); multiple UK PoPs within the global network
SASE capabilityPartial — SSE Leader; SD-WAN requires third-party integration (e.g. Cisco Catalyst SD-WAN, VMware VeloCloud, HPE Aruba EdgeConnect)
SD-WAN capabilityPartial (via partner ecosystem only; no native SD-WAN)
Target marketMid-market to large enterprise; not recommended for SMEs
UK channelDirect sales + partner/reseller ecosystem (available on G-Cloud)
Gartner position (SSE)Leader — Gartner Magic Quadrant for Security Service Edge, 2025 (highest 'Ability to Execute' of all vendors)
Gartner position (SASE)Visionary — Gartner Magic Quadrant for SASE Platforms, 2025

What Netify Thinks

Zscaler has been named a Leader in the Gartner Magic Quadrant for Security Service Edge every year since the report's inception (2022–2025), ranking highest on the 'Ability to Execute' axis in 2025. This reflects genuine market traction — Zscaler is the dominant cloud-native SSE platform for large enterprises pursuing a zero trust architecture.

Strengths

  • SSE market leadership: Zscaler has been named a Leader in the Gartner Magic Quadrant for Security Service Edge every year since the report's inception (2022–2025), ranking highest on the 'Ability to Execute' axis in 2025.
  • Global scale with strong UK presence: Operating 160+ data centres worldwide, Zscaler has established London as its EMEA headquarters (The Royal Exchange, 2025) and holds UK Cyber Essentials accreditation. UK enterprises benefit from low-latency access to multiple UK PoPs.
  • Zero Trust depth: ZIA and ZPA together replace both legacy web proxies and VPNs in a single cloud-delivered platform. The inside-out connectivity model means applications are never exposed to the internet — a meaningful architectural advantage over firewall-and-VPN approaches.

Weaknesses

  • No native SD-WAN: Zscaler does not provide its own SD-WAN. Organisations requiring a full SASE stack must procure an SD-WAN separately from a third-party vendor. This adds procurement complexity and a potential gap in unified management.
  • Management complexity and cost: ZIA and ZPA are managed through separate consoles (plus a third for the Client Connector), creating operational overhead. Enterprise contracts frequently involve 7% annual uplift on renewal, and overall licensing costs are high relative to competitors.
  • Not suited to SMEs or legacy environments: Zscaler is explicitly enterprise-grade. Small businesses or organisations with significant legacy application dependencies will find the complexity of deployment and management disproportionate to their needs.
Verdict: Zscaler is the strongest choice for large UK enterprises undertaking cloud-first transformation who need proven SSE capability, deep ZTNA, and the ability to integrate security across a distributed, mobile workforce — provided they already have or are procuring a separate SD-WAN solution.

Pros & Cons

Pros

  • SSE market leader: ranked highest on 'Ability to Execute' in the Gartner MQ for SSE 2025
  • 160+ global data centres ensure low-latency inspection close to the user
  • London EMEA HQ (2025) and UK Cyber Essentials accreditation — strong local presence
  • ZPA replaces VPN without exposing applications to the internet (inside-out connectivity)
  • Native integrations with AWS, Azure, and Google Cloud, plus Microsoft 365 optimisation
  • Comprehensive compliance coverage including GDPR, FedRAMP High, ISO 27001, PCI DSS, and HIPAA
  • Red Canary acquisition (2025) adds MDR and AI-driven threat intelligence capability

Cons

  • No native SD-WAN: a separate vendor is required, adding procurement complexity and cost
  • Separate management consoles for ZIA, ZPA, and Client Connector — no single-pane-of-glass management
  • High licensing costs with reported 7% annual renewal uplift; unsuitable for SMEs
  • ZPA availability limited to approximately 50 of 160+ global PoPs, which can affect latency for private app access
  • Complex initial configuration and ongoing management requires experienced security staff
  • Reported variability in mobile client connector performance on iOS and Android devices

Frequently Asked Questions

What is Zscaler?

Zscaler, Inc. (Nasdaq: ZS) is a cloud-native cybersecurity company founded in 2007 and headquartered in San Jose, California. It operates the Zero Trust Exchange — a cloud-delivered SSE platform distributed across 160+ data centres globally — which secures user, device, and application traffic without on-premises hardware, using a proxy-based architecture that inspects all connections inline, including encrypted SSL traffic.

How much does Zscaler cost in the UK?

Zscaler does not publish standard pricing and all contracts are negotiated. Based on publicly available information and G-Cloud procurement data, indicative UK pricing is as follows: ZIA Essentials approximately $72–$100 per user/year; ZIA Business approximately $100–$200 per user/year; ZIA Transformation approximately $200–$375 per user/year; ZPA (add-on) approximately $72–$150 per user/year; typical enterprise (1,000+ users) $100,000–$500,000+ per year total contract value. Prices are USD-denominated. UK buyers typically procure via Zscaler-authorised resellers or through G-Cloud. Annual renewal uplift of approximately 7% is commonly reported.

Is Zscaler a good choice for UK deployments?

Yes, for large enterprises. Zscaler has established London as its EMEA headquarters (The Royal Exchange, opened 2025), and holds UK Cyber Essentials certification. UK users connect to PoPs within or close to the UK, reducing latency for internet and SaaS-bound traffic. Zscaler also holds FedRAMP High, C5, IRAP, GDPR, and ISO 27001/27701 certifications, making it suitable for regulated UK sectors including financial services, healthcare, and central government. UK buyers can also procure via G-Cloud, simplifying public sector procurement.

How does Zscaler compare to Palo Alto Networks, Netskope, and Cloudflare One?

All four are SSE/SASE vendors but with different strengths. Zscaler is best for large enterprise SASE and SSE. Palo Alto Networks (Prisma) offers integrated SD-WAN and SASE in one platform. Netskope is strong for data-centric security and CASB. Cloudflare One is a cost-effective mid-market option with a cloud-native Anycast architecture and Magic WAN for partial SD-WAN capability.
ZscalerPalo Alto Networks (Prisma)NetskopeCloudflare One
Best forLarge enterprise SASE & SSEIntegrated SD-WAN + SASEData-centric security / CASBMid-market / cost-conscious buyers
Gartner positionLeader, SSE MQ 2025Leader, SSE MQ 2025Leader, SSE MQ 2025Challenger, SSE MQ 2025
SD-WAN native?No (third-party required)Yes (Prisma SD-WAN)No (third-party required)Partial (Magic WAN)
ArchitectureCloud-native proxyCloud-native + NGFWCloud-native proxyCloud-native (Anycast)
UK suitabilityStrong — London EMEA HQ, multiple UK PoPsStrong — regional offices and PoPsStrong — UK PoPs availableGood — London PoPs

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