Virgin Media Business SD-WAN & SASE Review
Virgin Media Business is a UK-based connectivity and managed services provider that delivers SD-WAN and SASE solutions built on its own national fibre and ethernet infrastructure. Unlike global SASE-first vendors, Virgin Media Business bundles the network underlay and software overlay into a single managed service, using Versa Networks as its default SD-WAN platform and Zscaler for cloud security. Its primary differentiator is end-to-end ownership of both the access layer and service management for UK-focused deployments.
Quick Facts — Virgin Media Business
| Category | Detail |
|---|---|
| Full company name | VMED O2 UK Limited, trading as Virgin Media O2 / Virgin Media Business |
| Headquarters | Reading, Berkshire, England (Green Park) |
| Founded | Virgin Media Ltd. est. 2007; Virgin Media O2 joint venture formed June 2021 |
| Primary product | Managed SD-WAN (Versa Networks) with Zscaler SASE overlay |
| Architecture | Hybrid — own fibre/ethernet underlay with cloud-delivered SASE overlay |
| Global PoPs | Not applicable — Virgin Media Business is UK-focused; global reach is via partner agreements |
| UK infrastructure | 330 Ethernet PoPs across the UK; 38,000 street cabinets; dedicated leased lines up to 100Gbps |
| SASE capability | Partial — SASE delivered via Zscaler partnership (not a native single-vendor SASE platform) |
| SD-WAN capability | Full — managed SD-WAN (Versa Networks default) with underlay and overlay bundled |
| Target market | SMB through to large enterprise; public sector |
| UK channel | Direct (Virgin Media O2 Business) and via O2 Daisy (post-2025 B2B merger) |
| Gartner position | Versa Networks (SD-WAN vendor underpinning the service) is a Leader in the Gartner Magic Quadrant for SD-WAN (2024) and recognised in the 2025 Gartner Magic Quadrant for SASE Platforms. Virgin Media Business itself is not evaluated directly by Gartner as a vendor. |
What Netify Thinks
Virgin Media Business offers a genuinely differentiated proposition in the UK market: end-to-end ownership of both the network underlay and the SD-WAN overlay under a single managed service. For UK-focused IT teams without dedicated network specialists, this bundled approach removes the complexity of managing separate ISP and software vendor relationships.
Strengths
- End-to-end managed service: Virgin Media Business manages both the underlay (fibre, leased lines, broadband) and the SD-WAN overlay, reducing the finger-pointing between ISP and software vendor that trips up other deployments. This is genuinely useful for IT teams without dedicated network specialists.
- Extensive UK infrastructure: With 330 Ethernet PoPs and 38,000 street cabinets, Virgin Media's own network covers a significant proportion of UK business sites. Leased lines reach up to 10Gbps standard (100Gbps on request), with a 99.995% availability SLA — figures competitive with BT and Colt.
- Credible vendor stack: Versa Networks has been a Gartner Magic Quadrant Leader for SD-WAN for five consecutive years (most recently 2024). Zscaler is consistently recognised for cloud security. Customers are not tied to obscure or mid-tier technology.
Weaknesses
- Limited vendor choice: Versa Networks is the default SD-WAN vendor; Zscaler the default for SASE. Customers wanting Palo Alto, Fortinet, or Cisco Meraki-led managed services must either self-manage or look elsewhere. The single-vendor approach keeps costs down but restricts customisation.
- Not a global provider: Virgin Media Business operates a UK-only owned network. Global connectivity depends on partner agreements, which introduces a different service model and potentially different SLAs outside the UK. This matters for multinationals.
- Granularity concerns: Some enterprise buyers report that self-service control is limited compared to providers who expose more of the underlying Versa or Zscaler platforms directly. For businesses with in-house network teams who want to fine-tune policy, this can be a frustration.
Pros & Cons
Pros
- End-to-end managed service: underlay and overlay managed under a single SLA
- 330 Ethernet PoPs and 38,000 street cabinets — extensive UK-owned network
- Leased lines up to 10Gbps standard (100Gbps on request)
- 99.995% availability SLA — competitive with BT and Colt
- Credible vendor stack: Versa Networks (Gartner MQ Leader) + Zscaler
- G-Cloud listed — public sector procurement available
- Post-2025 Daisy Group merger may extend indirect distribution across additional UK partners
Cons
- Limited vendor choice — Versa Networks and Zscaler only; no Palo Alto, Fortinet, or Meraki-led managed service
- UK-only owned network — global connectivity relies on partner agreements with potentially different SLAs
- Limited self-service control compared to providers exposing underlying Versa or Zscaler platforms directly
- Not suitable for multinationals requiring consistent global SLAs
Frequently Asked Questions
What is Virgin Media Business?
How much does Virgin Media Business SD-WAN cost?
Is Virgin Media Business good for UK deployments?
How does Virgin Media Business compare to BT SD-WAN?
| Factor | Virgin Media Business | BT |
|---|---|---|
| SD-WAN vendor | Versa Networks (default) | Multiple — Cisco, Juniper, others depending on product line |
| Underlay ownership | Own UK fibre/ethernet network | Own UK network (Openreach); global MPLS backbone |
| SASE capability | Partial — via Zscaler partnership | Partial — does not offer full single-vendor SASE |
| DIY/self-serve option | Yes — self-serve portal available | No co-managed or DIY SD-WAN option |
| Global reach | UK-owned; partner-dependent globally | Strong global IP backbone and PoP density |
| Public sector | Yes — G-Cloud listed | Yes — G-Cloud listed |
| Typical fit | UK-focused, cost-conscious, wants single managed service | Larger enterprises needing global reach with a UK anchor |
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