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What are the latest BT Cloud Voice costs?

Use the BT Cloud Voice quick comparison tool?

The Netify BT Authorised Partner Cloud Voice comparison tool is the easiest way to find out the very latest discounts and offers.

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Instantly compare BT Cloud Voice offers and discounts from the BT Partner Channel.

Compare BT Cloud Voice

icon-cloud@2xWhat are the latest BT Cloud Voice costs?

Standard pricing for 1 year Basic licence starts at £6.00 through to Collaborate licences at £17 per month. Use our comparison tool to view the latest offers and deals.


Netify are pleased to offer our new BT Cloud Voice pricing tool which outputs the very latest pricing together with any additional discounts available from the BT Partner Channel. We've processed hundreds of licences across all sectors of business including Education and Manufacturing. Our team specifically focus on licence requirements from 10-100+ licence opportunities.

We recognise that not every opportunity will fit into our pricing tool and that there will be specific features requires to support your business. With this in mind, we are offering a Zoom conference call with our BT Partner Specialist, Nik.

BT Cloud Voice Pricing Retro

To date, Netify is the number 1 BT Partner in respect of Cloud Voice licence volumes sold through the channel. In part, this is due to our product knowledge across not only BT Cloud Voice but the properties to make the product fundamentally work. We're known for our expertise across BT connectivity products such as FTTC & FTTP Broadband together with BTNet leased lines.

When combined with some exceptional offers, your business is ideally placed to transact an order with BT which includes the sales support you need with great commercials.

As a potential customer of BT Cloud Voice, you have three ways to buy your licences, call plans and hardware.

  • BT Local Business - external BT franchise operations with specific regions across the UK. The majority of BT prospects believe this is their only route into BT Business.
  • BT Corporate - when your business is medium to large, you'll be routed through to a BT account manager.
  • BT Partner Sales - independent businesses with Authorisation to sell BT products and services. (We operate here)

What are some example BT Cloud Voice offers?

Please note, if you would like to discuss bespoke offers and requirements with discounts, please begin by completing the quick comparison to get started. Where the requirement is larger in scale or more complex, we are able offer further incentives.

* Based on a 5 year contract term. Complete the Cloud Voice quick assessment for bespoke analysis. We recommend a £10 per user optional one off configuration charge.

Licence quantity Licence type Hardware (Handset) Licence cost with unlimited calls
10-30 Connect Free T61S £12.75
31-60 Connect Free T61S £11.95
61-100 Connect Free T61S £10.30

* Based on a 3 year contract term. Complete the Cloud Voice quick assessment for bespoke analysis. We recommend a £10 per user optional one off configuration charge.

Licence quantity Licence type Hardware (Handset) Licence cost with unlimited calls
10-30 Connect Half price T61S £14.10
31-60 Connect Half price T61S £13.66
61-100 Connect Half price T61S £12.78

BT Cloud Voice PricingWhat are the typical standard costs for BT Cloud Voice?

The BT Cloud Voice pricing below represents standard costs. 

  • A 1-year basic licence starts at £6.00 through to high end Collaborate full functionality licences at £17 per month depending on contract terms.
  • Add-ons are available at any time throughout contract where required.
  • All licence costs are per user, per month. There is a £100 connection charge which is waived when purchasing Internet services.
  • An assigned number is required for most functions, charged at £1 per connection and 50p rental.
  • BT have chosen Polycom and Yealink as their partners of choice.
  • Basic handsets are available through to LCD driven displays and DECT phones.
  • Conference phones and BT ATA (analogue to IP) options are also available.
  • All devices are configured and tested to ensure call quality and customer experience is high.

Are there examples of customers we've assisted?

Client - Woodrush School

Industry - Education

Their problem was - Woodrush was an existing customer of BT via Local Business faced with an end of life legacy ISDN system. The team were not happy with the current proposed solution and advice. They reached out to Network Union (Netify) for further options across both hosted telephony and their existing leased line which we upgraded to meet the additional traffic.

Results - Faye Parker ordered 100 Cloud Voice licences at an excellent price point. Network Union placed their orders against the existing Woodrush BT account and we successfully applied to remove early ISDN termination fees.

Client - Vale Garden

Industry - Manufacturing

Their problem was - Vale were loosing confidence in proposals received to replace their legacy onsite phone system. The IT team were unsure whether all technical aspects had been captured to allow a successful migration into the Cloud.

Results - Nik Bahl from BT and Network Union conducted a workshop to align their features with BT Cloud Voice capability. In addition, we met budgets allowing Vale to save against their previous voice costs.

What can we offer?

Set budgets - register your requirements with our assigned Cloud Voice Specialist from BT Business by submitting some basic details. We'll work to achieve licence discounts with free hardware. All of our orders are now processed with a choice of free handsets with discounted licences.

Dedicated Cloud Voice order manager - one of the major differences when buying via BT Partner Sales. With each order we process, our business is supported by a dedicated and known order manager offering the best possible sales experience.

Do you have an existing BT account - whether your BT Business account is with Local Business or Corporate, we are positioned to add Cloud Voice to your One Bill or any existing BT account number.

Order from BT - our team have access to BT ordering systems, there is no difference vs ordering via Local Business or Corporate accounts. BT will invoice and support you in exactly the same way as if you ordered directly from their website.

Premier Partner escalation team - a further value add is our BT service team available if issues and problems occur within your order stage or post sales.

Additional training support - all orders via Network Union are provided with additional free training upon install.

What is BT Cloud Voice?

Next generation cloud IP telephony – A cloud-based, fully featured telephony service available on multiple devices wherever you’re connected to the Internet. The capability ranges from full-blown on premises switchboard replacement through to simple user telephony. Without the costs associated with on-site hardware, there’s no maintenance, and all software upgrades are automatic.

You can work anywhere - Tablet, phone, laptop or PC. Take your number and functionality with you from arranging conference calls to diverting calls; everything is available at the touch of a button. Customers or colleagues call your local desk number and reach you wherever you are, simple.

User feature packs - Licences include Basic, Connect and Collaborate. Basic includes the features a standard user may require including call forwarding, transfer, 3 way calling and hunt group. Connect builds on basic functionality providing elements such as voicemail to email, mobile apps and soft phone with call recording. At the top level, Collaborate offers full office based functionality with team presence features.

User add-ons and site add-ones - Included within the add on sections are calling packages for UK and International. The benefits of cloud based services surround agility, aspects such as CRM call recording, shared call appearance, call centre ACD and so forth are easily added to the capability.

User add-ons and site add-ones - Included within the add on sections are calling packages for UK and International. The benefits of cloud based services surround agility, aspects such as CRM call recording, shared call appearance, call centre ACD and so forth are easily added to the capability.

IP Handsets - Where using soft phone applications are not appropriate, a full range of Polycom hardware is available. Products range from entry level IP phones through to conference phone systems.

What are the calling plan and per minute costs for BT Cloud Voice?

  • All calling plans are shared across users and are not applied at an individual level.
  • A UK and International package must be selected.
  • If your business does not make calls outside of the UK, pay as you go is selected.
  • Minutes range from 500 through to 60,000 with a further unlimited option.
  • Note that our current discount offer only applies to the license costs, not calling packages.

Discuss your requirements with an expert

Our BT Partner agreement means we do not work in isolation.
We’ll involve a member of our BT support team. We’ll walk you through the licence options and considerations with regards to ensuring connectivity is fit for purpose.

  • Face to face UK wide workshops are an option for licence discussions over 9 users.
  • Conference calls for less than 9 users are our default.
  • Use Livechat now to ask any questions.
  • Ongoing Technical Account Management
    Ordering Cloud Voice via the BT channel means our technical account managers become your point of contact during contract. (We all use Cloud Voice by the way)
  • Cloud Voice Delivery, Project Management and Change control
    All of our team are technically biased.
  • This is perhaps a major difference vs. the BT direct sales team.
  • At Network Union, we understand the dependancies of Cloud services and what it means to ensure the underlying infrastructure is fit for purpose.
  • We’ve taken the time to gain clarity on the order process together with each and every feature.
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