Which products can I sell? The majority of BT Business products are available including PSTN, Broadband, Call Packages, EE Mobile, Cloud Voice and BTNet leased lines. We also offer extensive support across BT data products including MPLS, VPLS, SHDS and SIP for companies looking to transition into complex services.
Is BT Wholesale a better option? Your business will need to own the contract and support/bill the customer. As a Reseller, you can concentrate on selling services without the need to invest in a support infrastructure.
What am I responsible for? As a commission based reseller, you will essentially become an agency of BT. BT will pay commissions for the products you sell. BT will support and bill the end client, your organisation is responsible for generating the sale and fielding customer care calls relating to your sales process.
Can I become a full BT Partner? Joining BT as a full Partner requires commitment, there's a target and the requirement to sell across portfolio. And you'll need to demonstrate a solid route to market. If you feel your business would be suitable, we'll be happy to point you in the right direction.
Can I sell BT consumer/residential products? The BT Business program is business to business only. If you're looking to sell services into residential customers, Wholesale products are your only option.
What about compliance? Accessing the BT brand is a clear and tangible benefit. However, there are guidelines to follow which are essential if you wish to work with BT over the longer term. How you represent yourself, your website and clear articulation of pricing to your customer base are the overall essential elements.
Can I generate leads via telemarketing? If your business intends to generate sales via telemarketing, you should carefully consider your calling data. The use of good business data is one of the pillars to success. Aside from calling data, one of the major challenges is training and compliance of agents. Again, any telemarketing applicant should carefully consider how to ensure the BT brand is protected in a fast changing industry.
Can I sell or upgrade existing BT customers?
Yes, most of the time. Performing upgrades and adding incremental value to any BT customer is allowed and encouraged. If you know of an existing BT client where they are looking to resign their business, there is a good possibility that you’ll be able to upgrade and resign the contract into your BT relationship.