Welcome to the BT Cloud Voice quick assessment.

Please complete each section to the best of your ability. However, if you are at all unsure, it is possible to skip sections.

If you'd prefer to arrange a call where we'll walk you through each section, book a Zoom conference call.

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Question 1

Are you an existing BT Business customer?

A Yes Yes
B No No

Question 2

How many licences do you require?

A Less than 10 Less than 10
B 11-20 11_20
C 21-30 21_29
D 31-40 31_40
E 41-50 41_50
F 51+ 51_plus

Question 3

Which connectivity do you intend to use with BT Cloud Voice?

A BT Broadband FTTC BT Broadband FTTC
B BT Broadband FTTP BT Broadband FTTP
C BTNet Leased Line BTNet Leased Line
D Another providers connectivity Another providers connectivity
E Unsure Unsure

Question 4

Which features are important to your business?

Hunt group – lets multiple phones ring when a number is called Hunt group – lets multiple phones ring when a number is called
Online portal – stay in control of call management features – wherever you are Online portal – stay in control of call management features – wherever you are
Automatic call routing – automatically send calls to another phone Automatic call routing – automatically send calls to another phone
Call forwarding – calls can be automatically forwarded to another phone if you’re not available Call forwarding – calls can be automatically forwarded to another phone if you’re not available
Call transfer – transfer calls internally or externally – even to a mobile Call transfer – transfer calls internally or externally – even to a mobile
Three-way calling – add a third person to join an existing conversation Three-way calling – add a third person to join an existing conversation
Call director – keep your BT line ID even when calling from somewhere else Call director – keep your BT line ID even when calling from somewhere else
Voicemail – voicemail messages can be sent straight to your inbox Voicemail – voicemail messages can be sent straight to your inbox
UC Business (mobile apps, tablet apps and PC soft phone) – see who’s available,stay in touch by phone, video calls and instant messaging UC Business (mobile apps, tablet apps and PC soft phone) – see who’s available,stay in touch by phone, video calls and instant messaging
UC Team – allows up to eight participants to take part in an audio or web conference UC Team – allows up to eight participants to take part in an audio or web conference

Question 5

Do you require any additional features?

Receptionist console Receptionist console
Receptionist small business Receptionist small business
Shared call appearance Shared call appearance
Busy lamp field Busy lamp field
Hot desking host Hot desking host
Hot desking guest Hot desking guest
CRM integrator CRM integrator
CRM Lite CRM Lite
UC business UC business
Call recording Call recording
Fax messaging Fax messaging

Question 6

Please state your required calling package?

Unlimited minutes to landline and mobile per licence Unlimited minutes to landline and mobile per licence
100 Sharer minutes 100 Sharer minutes
200 Sharer minutes 200 Sharer minutes
500 Sharer minutes 500 Sharer minutes
1000 Sharer minutes 1000 Sharer minutes
2000 Sharer minutes 2000 Sharer minutes
5000 Sharer minutes 5000 Sharer minutes
10000 Sharer minutes 10000 Sharer minutes

Question 7

Please select your preferred hardware vendor?

A Not sure Not sure
B Yealink Yealink
C Polycom Polycom
D We do not require hardware We do not require hardware

Question 8

When do you require BT Cloud Voice?

A As soon as possible As soon as possible
B Within 3 months Within 3 months
C 3-6 months 3-6 months

Question 9

Why are you considering BT Cloud Voice?

A Migration from ISDN-2 or ISDN-30 Migration from ISDN-2 or ISDN-30
B Our business is expanding Our business is expanding
C We're a BT customer and looking to add more value We're a BT customer and looking to add more value
D Migrating from a competitor Migrating from a competitor

Question 10

How well do you know the BT Cloud Voice product?

A I know what we need and require pricing I know what we need and require pricing
B I'm quite confident but need some advice I'm quite confident but need some advice
C Really not sure and would benefit from a call to discuss Really not sure and would benefit from a call to discuss
D I understand the technology but want to learn more about BT Cloud Voice I understand the technology but want to learn more about BT Cloud Voice

Next step

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